KnownHost is certainly one of more popular web hosts out there for those looking for VPS (and Hybrid/Dedicated) server hosting. If you browse around the WebHostingTalk forums, you can see that it is one of the web hosts that gets recommended quite a bit, and you’ll find many favorable reviews from forum members as well. KnownHost has been in the hosting business since 2005, and they have datacenters in both Texas and California.
KnownHost VPS Plans
KnownHost has 5 different VPS plans, VS1 to VS5. I just recently purchased one of their VS2 servers and it gives me 768 MB RAM, 40 GB diskspace, and 2GB of bandwidth. With cPanel installed (+$5/mo), the total cost comes out to $40 a month, which is a really good deal for a VPS. Compare that to WiredTree, where a similar plan will cost you $70 a month.
If you don’t want cPanel, you can opt to install Plesk or DirectAdmin for the same $5 a month extra. Servers come pre-installed with CentOS, and you get 2 dedicated IP addresses. To manage the VPS itself, you’ll get access to Parallels Power Panel. From there you can see all the resources your VPS is using and you can even restart your server from here if you need to.
My KnownHost Experience
I’ve only had my KnownHost account for a couple of months now, but so far I’ve only had one real issue with them. At one point, I couldn’t access my site, even though it was actually still up and running. After talking to support, it turned out my IP address had been banned because they said a port scan had been detected from my IP. Which is strange, since it doesn’t seem like something I did, but they promptly resolved this issue right away after I contacted them.
Otherwise, support has been fantastic as advertised. I’ve sent a total of 13 messages to KnownHost support and response times have ranged from 5 to 15 minutes which is excellent. The reason I moved this particular site over to KnownHost in the first place is because the support times at my old host took as long as several hours to a day.
I have not had any issues with uptime yet, although I haven’t been with KnownHost long enough to accurately form an true opinion on their reliability.
Overall, I am quite happy with KnownHost so far. They offer great support, at reasonable prices which are two of the main things you look for in any of the top VPS web hosts. Read what others have to say about KnownHost as well, but I would definitely recommend them based on my experience with them so far.